
If you can’t find the reset options using these steps, use the search feature within settings and search for “reset. (This may vary slightly based on your device. The reset will wipe everything off your phone.

If the app crashing is making your phone unusable, the last thing to try is resetting the phone to factory settings.

This step will clean the data and the cache completely, including your game progress and chatting log, so this is one of the last options to try. Wipe Cache PartitionĪnother option to fix the message is wiping the cache partition. Restart your device to clear anything that may still be left in the memory, then open the Play Store and reinstall your app. Go to “Settings -> Application Manager -> App Info” and choose the app you want to uninstall.
